Privacy Policy

Sigma Business Finance Ltd (company number 15732726, registered office Commerce Park, Campbeltown Road, Birkenhead, CH41 9HP) is the data controller for the personal information described in this policy. Our ICO registration number is [ICO registration number].

We collect information you give us directly, including:

• Contact details — such as your name, company name, email address and phone number, when you submit an eligibility check, apply for funding, or contact us.
• Business and funding details — such as how long you’ve been trading, the amount and purpose of funding you’re looking for, and how soon you need it.
• Any other information you choose to share with us, for example in an email, phone call or application form.

We may also collect limited technical information automatically when you browse this website — see our Cookie Policy for details.

We use your information to:

• Assess your eligibility and match you with suitable lenders from our panel;
• Share your enquiry with the relevant lender(s) or partner broker(s) so they can consider your application;
• Respond to your questions and provide customer support;
• Keep records for our own regulatory, accounting and administrative purposes; and
• Improve this website and our services, and, where you have agreed to hear from us, let you know about other products that may be relevant to you.

We process your information because it is necessary to take steps at your request before entering into an agreement (for example, matching you with a lender), because we have a legitimate interest in operating and improving our brokerage service, and, where required, because you have given us your consent — which you can withdraw at any time.

As a credit broker, we share the information relevant to your enquiry with lenders and partner brokers on our panel so they can assess whether they can help you. We may also share information with service providers who support our website and operations (for example, hosting or IT providers) under contracts that require them to keep your data secure. We do not sell your personal information to third parties.

We keep your information for as long as necessary to provide our service to you, to meet our legal and regulatory obligations, and to resolve any disputes. Retention periods vary depending on the type of information and the purpose it was collected for.

Under UK data protection law, you have the right to:

• Ask us for a copy of the personal information we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your information, in certain circumstances;
• Ask us to restrict or object to how we use your information;
• Ask us to transfer your information to another organisation; and
• Withdraw any consent you have previously given us.

To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we’d welcome the chance to resolve any concerns directly first.

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information at every stage we control.

Our services are intended for businesses and individuals aged 18 or over. We do not knowingly collect personal information from children.

We may update this policy from time to time, for example to reflect changes in our services or the law. The “last updated” date at the top of this page shows when it was last revised.

If you have any questions about this policy or how we handle your information, please contact us on 0151 837 3528 or contact@sigmabusinessfinance.co.uk.